Basic Plan
$2,100 / month
$16,200 annually (10% off)
- Tickets: 500 / month
- Extra Ticket: $3.50
- 24/7 Add-On: $1,000 / mo
- Response: 60 mins
- Resolution: 24 hrs
- Uptime: 99.5%
- Support: Email, Chat, Voice (Mon–Fri, 9–5)
Standard
$3,800 / month
$29,016 annually (7% off)
- Tickets: 850 / month
- Extra Ticket: $3.00
- 24/7 Add-On: $1,000 / mo
- Response: 30 mins
- Resolution: 12 hrs
- Uptime: 99.7%
- Support: Email, Chat, Voice, Social Media
Premium
$6,000 / month
$51,300 annually (5% off)
- Tickets: Unlimited (Fair Usage Policy)
- Extra Ticket: N/A
- 24/7 Support: Included
- Response: 10 mins
- Resolution: 2 hrs
- Uptime: 99.99%
- Support: All channels with dedicated team
Enterprise
$6,000 / month
$51,300 annually (5% off)
- Tickets: Unlimited (Fair Usage Policy)
- Extra Ticket: N/A
- 24/7 Support: Included
- Response: 10 mins
- Resolution: 2 hrs
- Uptime: 99.99%
- Support: All channels with dedicated team
Frequently asked questions
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